Realizing What Matters(RWM) is a supportive services company, providing behavioral health and substance abuse treatment. Services include but are not limited to: clinical assessments, out-patient therapy and psychiatric services. RWM is dedicated to improving the quality of life for the Individual. Believing that the Healthy Individual is the foundational building block of the family, community, state and then the world. Realizing What Matters has a wealth of knowledge and experience in the behavioral health care arena and pride ourselves on providing quality care.
Our mission statement: To stabilize disrupted lives by balancing behavioral health in conjunction with medical and environmental concerns.
Proposed Customer Service Training
Research supports the understanding that behavior is conditioned, to the degree of the conditioning, equals the difficulty of the reconditioning. Once humans reach adulthood, we are fully conditioned in our behavior and in most cases oblivious to this (our) deep conditioning. As humans we live inside our own worldview, unaware of the different worldview of those around us. In our personal and professional lives, we leave footprints of our conditioning, as it relates to our professional life; this conditioning shows itself in our level of customer service, personal accountability, dependability, etc. If these levels are unacceptable per the requirements of our employer, recognizing and reconditioning is the only method that will give us a realistic opportunity to gain more productive skills. Once we recognize the need to develop these productive skills, we then need to place ourselves in a clinically appropriate training cycle which will maximize our reconditioning. Realizing What Matters (RWM) stands position to provide this training.
Our unique understanding of human behavior gives RWM the advantage in developing participate friendly sessions which consistently yield positive results. These are the components of this training: